What is there to do at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive?

Guests at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive can enjoy wide range of amenities such as: outdoor swimming pool, hot tub, fitness center or gym, tennis court, restaurant, bar/lounge, children's play area, gift shop Check out the hotel description above to learn more about the amenities available during your stay.

Is Hard Rock Hotel Riviera Maya - Hacienda All Inclusive a family-friendly hotel?

Families can enjoy kid-friendly amenities such as: outdoor swimming pool, babysitting services, children's play area, video game console Check out the hotel description above to learn more about the family-friendly amenities available during your stay.

Hard Rock Hotel Riviera Maya - Hacienda All Inclusive

Carretera Cancun-Chetumal Km 72, Riviera Maya, QR, 77710, Mexico

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Rooms & Rates

Heaven Rock Royalty Level Deluxe Platinum with King Bed – Adults Only

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Room amenities, details, and policies

This suite features a balcony and satellite TV.

Only adults. Reservations with children on this room will not be guaranteed.

Amenities:

Room Service
Video Game Console
Car Rental
Children's Play Area
24 hour front desk
Fitness Center
Restaurant
Coffee Maker
Gift Shop
Hot Tub or Spa
Concierge
Hair Dryer
Temperature checks are available to guests
Wheelchair Access
Babysitting Services
Masks are available to guests
Swimming Pool - Outdoor
Contactless check-in and check-out are available
Guests are provided with free hand sanitizer
Individually-wrapped food options are available
Social distancing measures are in place
Mini-Bar
ATM Machine
Tennis Court
Currency Exchange
Balcony
Non-Smoking Facility
Lounge/Bar

Heaven Rock Suite Platinum – Adults Only

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Room amenities, details, and policies

This double room features a balcony and a bathrobe.

Only adults. Reservations with children on this room will not be guaranteed.

Amenities:

Room Service
Video Game Console
Car Rental
Children's Play Area
24 hour front desk
Fitness Center
Restaurant
Coffee Maker
Gift Shop
Hot Tub or Spa
Concierge
Hair Dryer
Temperature checks are available to guests
Wheelchair Access
Babysitting Services
Masks are available to guests
Swimming Pool - Outdoor
Contactless check-in and check-out are available
Guests are provided with free hand sanitizer
Individually-wrapped food options are available
Social distancing measures are in place
Mini-Bar
ATM Machine
Tennis Court
Currency Exchange
Balcony
Non-Smoking Facility
Lounge/Bar

Rock Royalty Partial Ocean View King with Personal Assistant - All Inclusive

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Room amenities, details, and policies

You are now all-inclusive Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in one king size bed.

- Rock Royalty Personal Assistant (7am – 11pm)

- Ironing Service (2 items per person/per stay)

- Upgraded full-size Rock Spa® bath products

- Express luggage delivery

- Complimentary Shoe Shine

- Nightly Petit Fours

- Aromatherapy and Pillow Menu

- Spa Tub Preparation (with 24-hours notice)

- Personal Assistance with reservations (on and off property)

- Priority Reservations to picks® and mix® program

- Complimentary 25-minute couple’s massage at the Rock Spa®

- VIP Check-in and check-out

- Late checkout available (until 3pm – available upon request)

- Complimentary beach bag (1 per room/per stay)

- Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)

- Priority booking for bali beds ($)

- Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)

- Priority booking for bali beds ($)

- Hydro spa tub

- Private bath with shower

- Balcony with hammock in most rooms

- LCD TV with satellite

- Purified water

- Plush Bathrobes & slippers

- Sleeping mask

- Loofah Sponge

- Digital safe (laptop size)

- Individually controlled A/C

- Espresso machine

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Hair blow dryer

- Iron/ironing board

- Free wireless internet

- 24-hour room service – select a la carte menu

- Turndown service

Amenities:

Room Service
Video Game Console
Car Rental
Children's Play Area
24 hour front desk
Fitness Center
Restaurant
Coffee Maker
Gift Shop
Hot Tub or Spa
Concierge
Hair Dryer
Temperature checks are available to guests
Wheelchair Access
Babysitting Services
Masks are available to guests
Swimming Pool - Outdoor
Contactless check-in and check-out are available
Guests are provided with free hand sanitizer
Individually-wrapped food options are available
Social distancing measures are in place
Mini-Bar
ATM Machine
Tennis Court
Currency Exchange
Balcony
Non-Smoking Facility
Lounge/Bar

Gold Deluxe Double Room

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Room amenities, details, and policies

This room features a hot tub and garden views. Guests will also find a flat-screen TV, coffee machine, iPod docking station and DVD player. The private bathroom features free toiletries. Free Wi-Fi is available throughout.

Amenities:

Room Service
Video Game Console
Car Rental
Children's Play Area
24 hour front desk
Fitness Center
Restaurant
Coffee Maker
Gift Shop
Hot Tub or Spa
Concierge
Hair Dryer
Temperature checks are available to guests
Wheelchair Access
Babysitting Services
Masks are available to guests
Swimming Pool - Outdoor
Contactless check-in and check-out are available
Guests are provided with free hand sanitizer
Individually-wrapped food options are available
Social distancing measures are in place
Mini-Bar
ATM Machine
Tennis Court
Currency Exchange
Balcony
Non-Smoking Facility
Lounge/Bar

Heaven Deluxe Gold King Pure-Adults only

Room amenities, details, and policies

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Room amenities, details, and policies

This double room's special feature is the hot tub. The unit offers 1 bed.

Amenities:

Room Service
Video Game Console
Car Rental
Children's Play Area
24 hour front desk
Fitness Center
Restaurant
Coffee Maker
Gift Shop
Hot Tub or Spa
Concierge
Hair Dryer
Temperature checks are available to guests
Wheelchair Access
Babysitting Services
Masks are available to guests
Swimming Pool - Outdoor
Contactless check-in and check-out are available
Guests are provided with free hand sanitizer
Individually-wrapped food options are available
Social distancing measures are in place
Mini-Bar
ATM Machine
Tennis Court
Currency Exchange
Balcony
Non-Smoking Facility
Lounge/Bar

Deluxe Gold King Room

Room amenities, details, and policies

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Room amenities, details, and policies

This double room's standout feature is the hot tub. The spacious double room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Amenities:

Room Service
Video Game Console
Car Rental
Children's Play Area
24 hour front desk
Fitness Center
Restaurant
Coffee Maker
Gift Shop
Hot Tub or Spa
Concierge
Hair Dryer
Temperature checks are available to guests
Wheelchair Access
Babysitting Services
Masks are available to guests
Swimming Pool - Outdoor
Contactless check-in and check-out are available
Guests are provided with free hand sanitizer
Individually-wrapped food options are available
Social distancing measures are in place
Mini-Bar
ATM Machine
Tennis Court
Currency Exchange
Balcony
Non-Smoking Facility
Lounge/Bar

Heaven Deluxe Gold King - All Inclusive

Room amenities, details, and policies

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Room amenities, details, and policies

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed.

- Hydro spa tub

- Private bath with shower

- Balcony with hammock

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Digital safe (laptop size)

- Individually controlled A/C

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Iron/ironing board

- 24-hour room service

- Turndown service

Garden View. / 482 sq. ft.

Amenities:

Room Service
Video Game Console
Car Rental
Children's Play Area
24 hour front desk
Fitness Center
Restaurant
Coffee Maker
Gift Shop
Hot Tub or Spa
Concierge
Hair Dryer
Temperature checks are available to guests
Wheelchair Access
Babysitting Services
Masks are available to guests
Swimming Pool - Outdoor
Contactless check-in and check-out are available
Guests are provided with free hand sanitizer
Individually-wrapped food options are available
Social distancing measures are in place
Mini-Bar
ATM Machine
Tennis Court
Currency Exchange
Balcony
Non-Smoking Facility
Lounge/Bar

Deluxe Gold Pure Wellness Double - All Inclusive

Room amenities, details, and policies

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Room amenities, details, and policies

All the regular Deluxe Gold awesomeness with the addition of the PURE® standard. PURE® Hypo-Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers. In addition to the usual cleaning protocol, the PURE rooms undergo an additional seven step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state of the art air purification system and treatment of all coverings and surfaces in the guest room. All PURE rooms are installed and maintained on an ongoing basis by PURE Solutions.

THE PURE® PROMISE

- SHOCK TREATMENT This advanced shock treatment destroys nearly all of the mold and bacteria in every nook and cranny of the room.

- HYPOALLERGENIC ENCASEMENT FOR MATTRESS & PILLOW Soft, breathable micro-fiber coverings to allow for a more restful sleep.

- ALL SURFACES SPECIALLY TREATED Upholstery and all soft surfaces are deep cleaned with a patented Pure® clean solution.

- AIR PURIFICATION SYSTEM State-of-the-art system proven to kill 98% to 100% of bacteria and viruses.PURE SHIELD This bacteriostatic barrier applied to all room surfaces makes it nearly impossible for bacteria and viruses to survive.

- DEEP CLEAN AIR-HANDLING UNIT A Pure® treated air conditioning unit along with air clean filters results in healthier air circulating. Coils are deep cleaned and disinfected using PURE’s advanced treatment.

- PURE TEA TREE OIL CARTRIDGE Tea tree oil cartridge is installed into the air-handling unit to maintain sanitized conditions.

Amenities:

- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service

Amenities:

Room Service
Video Game Console
Car Rental
Children's Play Area
24 hour front desk
Fitness Center
Restaurant
Coffee Maker
Gift Shop
Hot Tub or Spa
Concierge
Hair Dryer
Temperature checks are available to guests
Wheelchair Access
Babysitting Services
Masks are available to guests
Swimming Pool - Outdoor
Contactless check-in and check-out are available
Guests are provided with free hand sanitizer
Individually-wrapped food options are available
Social distancing measures are in place
Mini-Bar
ATM Machine
Tennis Court
Currency Exchange
Balcony
Non-Smoking Facility
Lounge/Bar

Deluxe Grand Sky Terrace (Two Bedroom) - All Inclusive

Room amenities, details, and policies

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Room amenities, details, and policies

Two connecting rooms: one room with a king bed and a second room with two double beds. They packed this crowd pleaser with everything your entourage needs live it up and rock the show in style. Enjoy!

- Hydro spa tub in room with double beds

- Private bath with shower

- Access to a private 2nd floor grand sky terrace with lounge chairs and hydro spa tub

- Balcony with hammock

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Digital safe (laptop size)

- Individually controlled A/C

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Iron/ironing board

- 24-hour room service

- Turndown service

- Private BBQ service available on sky terrace at an extra cost.

Ocean view. Max Occupancy up to 6 guests, including children and infants. 1,928 sq. ft. included the 2 rooms and terrace.

Amenities:

Room Service
Video Game Console
Car Rental
Children's Play Area
24 hour front desk
Fitness Center
Restaurant
Coffee Maker
Gift Shop
Hot Tub or Spa
Concierge
Hair Dryer
Temperature checks are available to guests
Wheelchair Access
Babysitting Services
Masks are available to guests
Swimming Pool - Outdoor
Contactless check-in and check-out are available
Guests are provided with free hand sanitizer
Individually-wrapped food options are available
Social distancing measures are in place
Mini-Bar
ATM Machine
Tennis Court
Currency Exchange
Balcony
Non-Smoking Facility
Lounge/Bar

Heaven Deluxe Gold with Two Double Beds – Adults Only

Room amenities, details, and policies

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Room amenities, details, and policies

This double room features a balcony, air conditioning and bathrobe.

Only adults. Reservations with children on this room will not be guaranteed.

Amenities:

Room Service
Video Game Console
Car Rental
Children's Play Area
24 hour front desk
Fitness Center
Restaurant
Coffee Maker
Gift Shop
Hot Tub or Spa
Concierge
Hair Dryer
Temperature checks are available to guests
Wheelchair Access
Babysitting Services
Masks are available to guests
Swimming Pool - Outdoor
Contactless check-in and check-out are available
Guests are provided with free hand sanitizer
Individually-wrapped food options are available
Social distancing measures are in place
Mini-Bar
ATM Machine
Tennis Court
Currency Exchange
Balcony
Non-Smoking Facility
Lounge/Bar

Heaven - Deluxe Gold King room

Room amenities, details, and policies

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Room amenities, details, and policies

The hot tub is a top feature of this double room. The unit has 1 bed.

Amenities:

Room Service
Video Game Console
Car Rental
Children's Play Area
24 hour front desk
Fitness Center
Restaurant
Coffee Maker
Gift Shop
Hot Tub or Spa
Concierge
Hair Dryer
Temperature checks are available to guests
Wheelchair Access
Babysitting Services
Masks are available to guests
Swimming Pool - Outdoor
Contactless check-in and check-out are available
Guests are provided with free hand sanitizer
Individually-wrapped food options are available
Social distancing measures are in place
Mini-Bar
ATM Machine
Tennis Court
Currency Exchange
Balcony
Non-Smoking Facility
Lounge/Bar

Deluxe Gold King - All Inclusive

Room amenities, details, and policies

Check Rates

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Room amenities, details, and policies

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed or two double beds.

- Hydro spa tub

- Private bath with shower

- Balcony with hammock

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Digital safe (laptop size)

- Individually controlled A/C

- Coffee maker

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Hair blow dryer

- Iron/ironing board

- Free wireless internet

- 24-hour room service

- Turndown service

Garden View.

Amenities:

Room Service
Video Game Console
Car Rental
Children's Play Area
24 hour front desk
Fitness Center
Restaurant
Coffee Maker
Gift Shop
Hot Tub or Spa
Concierge
Hair Dryer
Temperature checks are available to guests
Wheelchair Access
Babysitting Services
Masks are available to guests
Swimming Pool - Outdoor
Contactless check-in and check-out are available
Guests are provided with free hand sanitizer
Individually-wrapped food options are available
Social distancing measures are in place
Mini-Bar
ATM Machine
Tennis Court
Currency Exchange
Balcony
Non-Smoking Facility
Lounge/Bar

Deluxe Platinum Partial Ocean View

Room amenities, details, and policies

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Room amenities, details, and policies

In addition to a partial ocean view, this room features a:

- Balcony with hammock - Purified water - Rock Spa® bath amenities

Amenities:

Room Service
Video Game Console
Car Rental
Children's Play Area
24 hour front desk
Fitness Center
Restaurant
Coffee Maker
Gift Shop
Hot Tub or Spa
Concierge
Hair Dryer
Temperature checks are available to guests
Wheelchair Access
Babysitting Services
Masks are available to guests
Swimming Pool - Outdoor
Contactless check-in and check-out are available
Guests are provided with free hand sanitizer
Individually-wrapped food options are available
Social distancing measures are in place
Mini-Bar
ATM Machine
Tennis Court
Currency Exchange
Balcony
Non-Smoking Facility
Lounge/Bar

Heaven Deluxe Sky Terrace (One Bedroom) - All Inclusive

Room amenities, details, and policies

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Room amenities, details, and policies

One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.

- Private bath with shower

- Balcony with hammock

- Access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Iron/ironing board

- 24-hour room service

- Private BBQ service available on sky terrace at an extra cost.

- Turndown service

Partial Ocean View. 964 sq. ft. including terrace.

ADULTS ONLY

Amenities:

Room Service
Video Game Console
Car Rental
Children's Play Area
24 hour front desk
Fitness Center
Restaurant
Coffee Maker
Gift Shop
Hot Tub or Spa
Concierge
Hair Dryer
Temperature checks are available to guests
Wheelchair Access
Babysitting Services
Masks are available to guests
Swimming Pool - Outdoor
Contactless check-in and check-out are available
Guests are provided with free hand sanitizer
Individually-wrapped food options are available
Social distancing measures are in place
Mini-Bar
ATM Machine
Tennis Court
Currency Exchange
Balcony
Non-Smoking Facility
Lounge/Bar

Rock Suite Platinum

Room amenities, details, and policies

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Room amenities, details, and policies

The hot tub is a top feature of this suite. The unit has 4 beds.

Amenities:

Room Service
Video Game Console
Car Rental
Children's Play Area
24 hour front desk
Fitness Center
Restaurant
Coffee Maker
Gift Shop
Hot Tub or Spa
Concierge
Hair Dryer
Temperature checks are available to guests
Wheelchair Access
Babysitting Services
Masks are available to guests
Swimming Pool - Outdoor
Contactless check-in and check-out are available
Guests are provided with free hand sanitizer
Individually-wrapped food options are available
Social distancing measures are in place
Mini-Bar
ATM Machine
Tennis Court
Currency Exchange
Balcony
Non-Smoking Facility
Lounge/Bar

find available rooms

About Hard Rock Hotel Riviera Maya - Hacienda All Inclusive

This large, self-contained complex on the Maya Riviera, offers everything from 5 swimming pools and a water slide to unspoiled beaches and children’s activities. Rooms at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive all have a double spa bath. Designed in traditional Mexican style, the rooms at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive all have satellite TV. All bathrooms have bathrobes and rock spa toiletries. The 9 restaurants cover all tastes, from Mexican to pizza, pasta and Argentinian cuisine. There are 9 options from sports bar, a swim-up bar and a health bar serving fruit juices to a variety of lounges. Hard Rock Hotel Riviera Maya - Hacienda All Inclusive offers tennis courts, a Yoga Temple and Body Rock Fitness center. Bicycles can be hired, and there is also a diving school. Activities such as snorkeling and kayaking, and there is a kid's club. Rock Spa, the fully equipped wellness center, offers a unique service of massages utilizing amplified vibrations, pressure and patterns called 'Rhythm and Motion'. Rockaway Bay Water Park at Hard Rock Hotel Riviera Maya - ATTRACTIONS: • Attraction 1: 9 slides of different sizes for children and teenagers • Attraction 2: 8 slides of different sizes for children • Attractions 3: 6 high-speed slides for teenagers and adults

Amenities

Room Service
Video Game Console
Car Rental
Children's Play Area
24 hour front desk
Fitness Center
Restaurant
Coffee Maker
Gift Shop
Hot Tub or Spa
Concierge
Hair Dryer
Temperature checks are available to guests
Wheelchair Access
Babysitting Services
Masks are available to guests
Swimming Pool - Outdoor
Contactless check-in and check-out are available
Guests are provided with free hand sanitizer
Individually-wrapped food options are available
Social distancing measures are in place
Mini-Bar
ATM Machine
Tennis Court
Currency Exchange
Balcony
Non-Smoking Facility
Lounge/Bar

Frequently Asked Questions

The property is located at Carretera Cancun-Chetumal Km 72 in Riviera Maya.

Prices vary based on dates and availability. Select the dates of your stay above to find the best price on all available rooms.

Yes, this hotel has an outdoor swimming pool for guests to enjoy, along with other amenities. Please see the hotel description above for more information.

Yes, this hotel does have at least one on-site restaurant to enjoy during your stay. Room service is also available should you prefer meals from the comfort of your room. Check out the hotel description above to learn more about the dining options available at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive.

Breakfast may be available at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive, and may come free with your room, depending on your selection. Please check for dates and room availability above to see what's included with your stay.

Guests at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive can enjoy wide range of amenities such as:

outdoor swimming pool
hot tub
fitness center or gym
tennis court
restaurant
bar/lounge
children's play area
gift shop

Check out the hotel description above to learn more about the amenities available during your stay.

Families can enjoy kid-friendly amenities such as:

outdoor swimming pool
babysitting services
children's play area
video game console

Check out the hotel description above to learn more about the family-friendly amenities available during your stay.

Yes! Guests at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive can enjoy many food and drink options at no extra cost during their stay. There may be some options or activities that have an extra charge. Refer to the hotel description above for more information.

We offer a wide variety of rates on Hard Rock Hotel Riviera Maya - Hacienda All Inclusive. Discounted rates are available throughout the year, depending on your travel dates. Search for your dates above and we'll show you our lowest prices.

By logging into our site using the login banner above, you'll receive an instant discount of 5% on your booking today with no limit to how much you can save. Log in, claim your promo code, select your dates and room and apply your code at checkout.