Quarantines for Guest's Testing Positive:
For guests who test positive during their stay, Oasis Hotels & Resorts will offer up to 5 nights' stay in the quarantine section of the hotel at no charge. If guests need to stay additional nights, the hotel will charge a preferential rate of $160 per double room per night. Existing COVID health and safety protocols will remain in place. Clients who test positive and do not want to stay at the hotel are free to check out at any time. The above policies and protocols are effective as of January 17, 2022.
- COVID Testing (PCR AND ANTIGENS):
As of January 17, 2022, no free tests are offered to our guests. The laboratory that provides the tests in the hotel will charge the guests directly to perform the testing. The current cost is $18 for the antigen test and $75 for the PCR test.
This trendy boutique hotel offers a sophisticated haven for adults looking to explore all that Cancun has to offer. Located on one of the main avenues in downtown Cancun, it’s close to the beach and all the city hotspots: shopping malls, movie theatres, museums and more. After a day of fun, guests can recharge with a latté from the 24-hour coffee shop, grab a bite to eat, chill poolside with cocktails, or relax with a massage at the spa.
- Restaurants ($)
- Coffee & Me: 24 hour Coffee shop ($)
- Buffet Breakfast included
- Swimming Pool
- Bars ($)
- Kin Ha Spa: massages, aesthetic services, body wraps ($)
- Conference halls ($)
- Access to beach club at nearby sister resort Oasis Palm ($)
- Bars ($)
- 24-hour reception
- Currency exchange
- Multilingual staff
- Laundry ($)
- Doctor on call ($)
- Tour desk ($)
Le Buffet: International buffet
Dos Lunas: Pizza, sandwiches and baguettes
The White Terrace: Burgers, hot dogs, wings and snacks
The White Terrace: cocktails and beer
CHC Sports Bar: Imported spirits, beers and cigars
Tour Desk ($)
Once you arrive at the hotel, the on-site travel agency Caribe Maya can arrange tickets and transportation to a wide variety of activities and attractions around the Yucatan, such as exploring caves and cenotes, zip lining through the jungle, tours of the famous archeological site Chichen Itza, and swimming with dolphins or whale sharks.
Upgrade options available for purchase at the hotel:
American Plan Package: Unlimited meals and beverages at The White Terrace from 11am to 6pm
Beach Club Day Pass: Upgrade your stay by purchasing a beach club day pass to sister resort Oasis Palm, which includes a buffet meal at La Hacienda restaurant, unlimited domestic beverages, and use of resort facilities from 11am to 6pm.
The State of Quintana Roo's Congress has enacted a law that created a new "Environmental Fee", requiring all guests to pay a small fee per room, per stay. As a result, effective immediately a mandatory fee of $25.34 MXN per room, per night will be collected at the resort.
· Student/Youth Travelers are defined as any person under 24 years of age, traveling without legal parent/guardian, and is applicable at ALL Oasis properties on a year-round basis.
· As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).
Security Deposit: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable
Effective immediately, access to Wi-Fi service will be included at no charge.
Please note the hotels will provide one code per person. Additional access codes are available to purchase directly at the hotels.