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Free Internet
Free Breakfast
COVID-19 TESTING:
Guests staying from April 1st, and who made their reservation from March 13th, must pay for the Antigen test and the payment will be made directly with the third party supplier. The PCR test has never been included for anyone, so all the guests who required this kind of test must pay for it, directly to the third party supplier. Both tests, PCR and / or Antigen are still offered for the comfort and safety of guests within theOmni Cancun Hotel facilities. Tests are taking place in private and safety area on site, from Monday to Saturday, from 10am to 4:30 pm, by previous appointment.
Hotel Information:
Enjoy the best modern amenities and luxurious accommodations while reveling in the spirit and tradition of the Mayan culture at Omni Cancun Hotel & Villas. Beautiful beaches, breathtaking sunsets, spectacular views and Five Star accommodations combine to create an unparalleled getaway experience in beautiful Cancun.
The Five Star Omni Cancun Hotel & Villas boasts an elegant contemporary Mexican design throughout the property’s guest rooms, public areas, meeting rooms and the unmatched beach front. Tropical gardens surround three cascading swimming pools with zero-grade entry, a swim-up pool bar, sunken chaise lounges and the unique, ocean view Mega Hot tub with seating for up to 35 guests. The children's pool is in the second pool area and boasts a brand-new sun fountain in the middle. A full-service Caribbean restaurant and a fantastic Hot tub beach bar invite you to a palm-lined oceanfront area unmatched in Cancun. The tropical bamboo waterfall garden and magnificent views from the lobby bar welcome guests to Omni Cancun Hotel & Villas with gracious style.
This Cancun resort now offers 342 newly renovated, elegant rooms, suites and luxury villas with cool marble floors, exceptional exclusive furnishings and superior amenities. True attention to detail is visible throughout the property.
Updated Property Information:
Food and Beverage will be assisted buffets or a la cart menus, with social distance required for guests safety.
- Breakfast - 7:00 am – 11:00 am daily
- Lunch - 12:00 pm – 4:30 pm daily
- Dinner - 6:00 pm – 11:00 pm daily, reservation required thru Omni Cancun App,
- Deli & Coffee – 11:00am – 6:00pm daily
- Lobby Bar – 10:00am – 11:00pm daily
- Pool Bar – 10:00am – 6:00pm daily
- Room Service - 7:00am – 11:00pm daily
- Kids Club – As of April 1st opens Tuesday to Sunday, from 10am to 5pm.
- Activities - Outdoors daily program with social distance required for guests safe.
- Pool & Beach - Free access, guests may follow the social distance required, for their own safe.
- SPA – Open daily, from 8am to 8pm, reservation required thru Omni Cancun App,
- GYM - Open daily with social distance required for guests safe, maximum 6 people at the same time, and operation hours from 6am to 8pm.
- Valet Parking - Self-parking is available on site
Fitness & Leisure
- Full service spa and salon with specialized treatments in stress relief, therapeutic massage, hot stone massage, reflexology, wraps and facials
- Fitness center with state-of-the-art equipment, individual plasma screens and personal trainer
- Zero-grade entry pool with waterfalls and swim-up bar
- Kids’ pool with fountain
- Mega Hot tub overlooking the ocean with seating for up to 35 guests
- Expansive, tropical, palm-lined beachfront
- New lighted tennis and basketball/multi-sports courts
- Beach and pool volleyball
- Extensive leisure activities program including aqua aerobics, Zumba, yoga, beach volleyball, trivia games and much more
- Daily snorkeling and introduction to SCUBA lessons available
- The Omni Kid’s Club is available for children 5-12. It's their very own place to play, explore, learn, create and make lots of friends in an exciting environment
Guest Services
- 24-hour dining
- Babysitting services (24-hour notice requested)
- Business center automated and available for use by our guests 24/7, accessed with room key card
- Concierge staff (multilingual)
- Concierge style check-in with welcome beverage
- Currency exchange
- Doctor on call
- Dry cleaning, laundry and pressing services
- Full-service restaurants and bars
- Handicapped-accessible rooms with shower and tub equipped with railing and seat
- Multilingual, tenured staff
- No-cash environment (credit established upon check-in)
- Omni Sensational Kids Program
- Postal/parcel services
- Purified water throughout the hotel
- Shopping arcade including jewelry boutique, souvenir shop, clothing store, sundries, car rental and a travel agency
- Tour & Travel Agency with car rentals
- Translation services
- Valet and self parking
- Wheelchair access, elevator and ramps
- Wi-Fi Internet service available
COVID-19 PROTOCOLS:
- Face Mask is requested for all guest in all indoor venues at the resort, not exception.
- Property is providing hand sanitizer stations at the front desk and throughout the hotel
- Physical Distancing will be requested during guests stay, gatherings of more than 10 people will not be allowed for their own safety.
- Pools & Beach area free access, nevertheless guests may follow physical distancing protocols.
- The SPA is open and available by reservation only, dialing ext. 5700
- GYM is open from 8:00 am to 5:00 pm, only 5 people at the same time will be allowed and 45 minutes training time.
- Food and Beverage – Meals will be served in different locations for breakfast, lunch and dinner.
- One restaurant opens for breakfast from 7:00 am until 11:00 am everyday | Assisted buffet service.
- One restaurant and one snack bar open for lunch from 12:00 pm until 4:00 pm everyday | Á la carte service.
- One restaurant opens for dinner from 5:00 pm until 10:30 pm everyday | Assisted buffet service
- Deli & Coffee opens from 11:00am until 6:00pm 6 days a week.
- Room Service from 7:00 am until 11:00 pm dialing ext. 5460. Delivery service fee $5.00 USD
- Lobby Bar opens from 3:00pm until 11:00pm daily.
- Pool Bar opens from10:00am until 5:00pm daily.
- Mini Bar remain closed until further notice.
- Valet Parking is currently not offered at the property, Self-parking is available on site. Activities, Pool and beach activities will be offered daily form 10:00 a 5:00 pm following the social distance protocols, and gatherings of no more than 10 people are allowed for their own safety.
- Night Shows will be performed until further notice. We are offering nightly entertainment every day.
- Kids Club area will be open and families will be welcome to use it by themselves, non-activities will be hosted by the hotel´s staff in that area. Children will be welcome under parent´s supervision.
A sanitation fee of USD 3.55 per room per night will be charged at check in.
