Swissotel Chicago

323 East Wacker Drive, Chicago, IL, 60601, US

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Rooms & Rates

About Swissotel Chicago

Swissôtel Chicago is a AAA Four Diamond hotel offering 661 newly renovated guestrooms and suites. In spring 2009, the hotel unveiled their 38,000 sq ft Event Centre, which includes a magnificent 14,000 sq ft ballroom. Combined, the Event Centre and classic facilities comprise 65,000 square feet of meeting and event space. The hotel is wedged into the confluence of the Chicago River and Lake Michigan and features wrap-around views from Navy Pier to Millenium Park and The Magnificent Mile.

Amenity Fee of $20.00 + taxes per night (added to room rate) includes internet, local/long distance calls, fitness center, Dry Cleaning (value of $12), nightly shoe shine upon request and coffee & tea in lobby (5 am-6 am), a delicious smoothie in the Fitness Center and 10% off private transportation.

This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a conference center are onsite. All 661 rooms provide conveniences like refrigerators and coffee makers, plus iPod docks and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, WiFi, and wired Internet.

Policies

Check-in

Check-in time starts at 3 PM

Express check-in

Minimum check-in age – 21

Please Note: Government-issued photo identification and a credit card are required at check-in for incidental charges.

Check-out

Check-out before noon

Express check-out

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children stay free when using existing bedding.

Rollaway/extra beds are available for USD 50 per day.

Free cribs (infant beds)!

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 250.00 per stay

Dogs only

1 per room (up to 25 lbs)

Restrictions apply

For more information contact the property at the number on the booking confirmation

Important information

Fees: You'll be asked to pay the following charges at the property:

Resort fee: USD 20 per accommodation, per night

The resort fee includes:

Health club access

Fitness center access

Internet access

Phone calls

Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Breakfast fee: between USD 5 and USD 22 per person (approximately)

Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)

Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)

Pet deposit: USD 250.00 per stay

Pet fee: USD 50 per pet, per night

Rollaway bed fee: USD 50 per day

Effective September 1, 2021, the following parking rates will increase to the following: 

Self-parking fee: USA $60 per night

Valet parking fee: USD $78 per night (in/out privileges)

Overnight Valet Parking: $78 per night

Overnight Self Parking: $60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy. 
Government-issued photo identification and a credit card are required at check-in for incidental charges. 

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Amenities

  • Room Service
  • Property confirms they are implementing enhanced health & safety measures
  • Individually-wrapped food options are available for breakfast
  • 24 hour front desk
  • Commonly-touched surfaces are cleaned with disinfectant
  • Cable/Satellite TV
  • Fitness Center
  • Property is cleaned with disinfectant
  • Restaurant
  • Property confirms they are implementing guest safety measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Gloves are available to guests
  • Concierge
  • Temperature checks are available to guests
  • Wheelchair Access
  • Individually-wrapped food options are available for lunch
  • Masks are available to guests
  • Individually-wrapped food options are available for dinner
  • Sundries shop
  • Guests are provided with free hand sanitizer
  • Individually-wrapped food options are available
  • Staff wears personal protective equipment
  • Social distancing measures are in place
  • Contactless check-out is available
  • Gap period enforced between guest stays
  • Staff temperature checks are conducted regularly
  • ATM Machine
  • Security Guard
  • Currency Exchange
  • Ice Machine
  • Acrylic shield between guests and staff in main contact areas
  • Parking - Valet
  • Dry cleaning service
  • Individually-wrapped food options are available through room service
  • Property is officially certified under a brand or regulatory agency's sanitization guidelines
  • Non-Smoking Facility
  • Business Center
  • Lounge/Bar
  • Protective clothing is available to guests

Location

Swissotel Chicago
323 East Wacker Drive, Chicago, IL, 60601, US

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