Palladium offers COVID-19 antigen rapid testing on-property FREE OF COST to guests traveling to the U.S. or to any other country with similar requirements. Travel window for free testing will be valid as long as CDC requires a negative test to enter the U.S.A. PCR Test is also available for an additional cost per person.
The Grand Palladium Colonial Resort and Spa is a Luxury hotel located in the Palladium Riviera Maya Complex. The hotel, which has become a reference among the Riviera Maya hotels, is located in the central part of the Complex, next to the extensive private beach, near the spa and next to the multisport centre.
The Grand Palladium Colonial Resort and Spa gets its name from its detailed decoration in the Spanish colonial style and it is fully integrated in the green surroundings of the eco-resort: green paths that lead you to any part of the complex, to the beach or simply take you for a walk among the fauna and flora typical of the Riviera Maya where there is always something new to discover. This environment, together with the different types of modern, spacious rooms, makes the Grand Palladium Colonial Resort and Spa a hotel to be enjoyed as a couple, with family or with friends. The Grand Palladium Colonial Resort & Spa therefore has a wide range of services on offer for all types of travellers. As well as having access to all facilities on offer for guests who are staying in any of the Grand Palladium hotels in the Complex, all connected via a free internal train service, guests who stay at the Palladium Colonial Resort & Spa have the adult swimming pool, the sports centre, the main pool close to the beach, and the bars like the Hemingway that includes international “Premium” Beverages and restaurants very close to their room, amongst other services and activities.
Free basic Wi-Fi access throughout the entire complex after registering in Palladium Hotel Group’s network. Premium Wi-Fi access available at extra cost.
Therefore, the Grand Palladium Colonial Resort and Spa Hotel is one of the reference hotels in the Riviera Maya, due to its service, gastronomy, spa, sports facilities and, generally, any service that the guests may require when it comes to enjoying their holiday in this marvellous spot located in Akumal, one of the best areas in the Riviera Maya, just between Playa del Carmen and Tulum.
- 252 Standard Rooms, 132 Junior Suites, 24 Mayan Suites and 6 Suites
- 9 A la carte theme restaurants with a great selection of cuisines
- 5 Buffet-style restaurants and other open-air services
- 25 Bars located around the complex
- 8 Freshwater pools and 1 Seawater pool
- First-class Spa & Wellness Center
- Events and meeting rooms
- Room Service* (limited time 11:00 am - 23:00 pm). *Service Fee Apply. $10 USD per room per service. As of January 1, 2022 (date of stay) the Room Service fee will cost 15 USD per service.
- Baby Club for children 1-3 years old, Mini Club “El Ranchito” for kids 4-12 years old and Black & White Junior’s Club for teenagers (13-19 years old).
SPA wet areas cost for TRS guests: $35.00 USD per pax per service.
Chic Cabaret TRS: $35 USD Fee per person per show.
Chic Cabaret Grand Palladium: $135 USD per person per show.
Please note a mandatory fee of $20 MXP (approximately $1.13 USD) will be imposed on all guests on a per room, per night basis. This fee will be collected at the Front Desk at the time of check-in.
Effective January 1, 2021 a Service Fee of $35 usd per person will apply when dinning at Chic Cabaret Restaurant, for all bookings traveling starting January 1st, 2021 and onwards.
- Applicable for guests staying at TRS.
- This Fee is applicable for guests staying at TRS Hotels, only when dining at Chic Cabaret. Charge will be posted to guest’s folio on property at the moment of making dinner’s reservation.
- Chic Cabaret is also available for guests staying at Grand Palladium - Cost per person: $135.00 usd.
Beginning September 19th, 2022, planned enhancements will commence, with an expected completion date of October 10th, 2022.
Throughout the duration of the enhancement period, a kid’s mobile inflatable amusement park, all children’s activities program, as well as the children’s pool will
remain open and available for the enjoyment of our Little Guests.