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Rustic mountain retreat that sits on 70 acres in the heart of the beautiful Smoky Mountains and adjacent to Great Smoky Mountains National Park, Westgate Smoky Mountain Resort & Spa offers the perfect location for a scenic mountain getaway. In addition, the resort provides convenient access to both Gatlinburg and Pigeon Forge attractions such as Ripley’s Aquarium of the Smokies and Dollywood theme park.
Onsite amenities at Westgate Smoky Mountain Resort & Spa include the 60,000-square-foot Wild Bear Falls water park (additional charges apply), two heated outdoor pools, indoor pool, hot tubs, sauna, full service health spa, 24-hours fitness center, gift shops and convenient store, playground, game room, pool table, table tennis, BBQ grills and picnic area and DVD rentals. Also, Westgate Smoky Mountain Resort & Spa offers dining options such as the Westgate Smokehouse Grill, Mason Jar Lounge, the Roaring Fork Snack Bar and 24-hour Smoky Mountain Marketplace.
Accommodations at Westgate Smoky Mountain Resort & Spa range from cozy Studios to spacious Two-Bedrooms Villas. In room amenities include queen sleeper sofas, fully equipped kitchens or kitchenettes, separate living and/or dining area and cable televisions with DVD player.
Guests are required to advise the Front Desk that they have a pet. A $100.00 pet deposit is required at time of check-in. If there is no damage upon checkout, the deposit will be returned. A separate $170 nonrefundable cleaning fee is required at check-in. One dog or one cat is allowed per unit and must not exceed 60 pounds. There are breed limitations. Guests with service animals will not be charged any of the above fees.
The Wild Bear Falls Water Park will be closed for its annual preventative mainteinance. Closed from January 25, 2021 through February 5, 2021.
Daily Resort Fee: $9.99 plus applicable taxes. Resort Fee Includes: WiFi Internet Access, local calls, fitness center, in-room safes, and boarding pass printing.
Please note: The Serenity Spa will be temporarily relocated from November 1, 2015 through January 1st, 2016 due to ADA modifications to the original location. Further details are as follows:
- Check-in for spa treatments and appointments will be located at the Bell Service Desk in the lodge
- Services will be performed in the temporary spa units 1103AB and 1104AB
- Upon completion of the check-in process at the Bell Service Desk, bell staff or a greeter will escort the guest over to the temporary units for their spa service.
- Disruption to the guest and their spa experience should be minimal
*Maintenance Notice: Please be advised the Wild Bear Falls Waterpark located at Westgate Smoky Mountain Resort will be closed from January 22nd to 29th 2017 for maintenance.*
Standard Pet Policy –
One cat or dog up to 60lbs. A mandatory Cleaning Fee of 170.00 USD, plus a Deposit of 100.00 USD, which is returned if there is no damage to the unit, is required at check-in. Breed restrictions apply. No charge for service animals. See Terms and Conditions for full policy details.
One nights room and tax deposit required at the time of booking. Full and final payment is due upon arrival. Must have valid ID and form of payment. A $50 USD credit card or $200 USD cash deposit is required at check-in for incidentals.
