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Adults only (+18) all-inclusive resort, located in Xpu- Ha, Riviera Maya, on the Caribbean coastline. It is surrounded by native jungle trees, local plants, mangroves and cenotes - water springs where a diverse variety of flora and fauna can be found in an unspoiled habitat.
LOCATION
It is just 25km from Playa del Carmen and 85 km south of Cancun International airport, in Quintana Roo State, Mexico.
ROOMS WITH PRIVILEGED BENEFITS
Privileged guests are entitled to enjoy the exclusive following services and facilities:
• Privileged guest Identification
• 10% discount in massages or treatments in our Alegria spa (reservation required)
• One free access to Spa wet areas under availability
• BLoved Privileged Restaurant (breakfast, lunch and dinner a la carte) at the beach – open air)
• BLoved Bar in front of the Beach
• Exclusive Privileged area at the beach with snacks & drinks service
• 10% discount in all extra services
• Early check-in and late check-out (3pm) subjected to availability
All acomodations are non-smoking rooms
*Interconnected rooms available
FACILITIES AND SERVICES
• Swimming pool with hot tub in the middle
• An outdoor hot tub with sea view
• Gym
• Spa with personal assistance, beauty salon and relaxation area with garden*
• 2 buffet restaurants and 1 snack bar-pizzeria. 5 à la carte restaurants and one restaurant exclusive for Privileged guests.
• 24h room service
• 6 bars including a fresh smoothie bar, discoteque & poolbar.
• 2 shops with gifts, beach items and necessities*
• Live nightly shows and entertainment swimming pool area
• Free Wireless Internet access in all areas of the hotel
• Relaxation area, “Pure”, with Bali beds and swimming pool
• Internet iMac
• ATM machine (Pesos MXN) and money exchange facilities*
• Laundry service*
• Medical service*
• Tour desk*
• Car rental desk*
*Additional charges apply
Restaurants
• La Selva: International buffet style with a great variety of international. It offers breakfast and dinners in an indoor space.
• Snack Bar Sorrento: Terrace area next to the pool that offers snacks and salad bar, in an outdoor space offering day service.
• La Palapa: Lunch service in an outdoor space offering day service
The themed restaurants offer modern and cozy spaces as well as a high-quality gastronomic selection. The amount of access to the theme restaurants depends on the length of the stay and the category of room reserved. All restaurants depend on table availability. Privileged guests have unlimited access to the exclusive BLoved restaurant.
** BLoved and theme restaurants have dress code (casual or casually elegant) which should be consulted at the resort.
Bars
• Las Margaritas: next to lobby area, specialized in Margaritas
• Tequila Bar: located in front of the pool, offers service to the beach and pool
• MaLoo: located at the beach, serving only natural juices
• B Aqua: Pool bar, offers exquisite diversity of alcoholic drinks in the pool.
• Privileged BLoved: bar at the beach for Privileged Guests only
Fitness Center
• Opening daily, Gym is equipped with cardio-exercise facilities and weight lifting machines.
Alegría Spa*
• 2 wet areas (one exclusively for women and another one for both women and men) equipped with: sauna, steam room, hot tub and showers.
• 2 changing rooms areas equipted with personal care products and showers.
• Wide range of massages and treatments both for health and beauty
• Couples Master suite for relaxation and beauty treatments with hydrotherapy bath
• Relaxation area
• Beauty salon
• Massage service at the beach
Expert advice is available for creating tailor-made treatment programmes, with the backup of a team of professional masseurs, and face and body treatment practitioners.
Ask for information about our “Spa Experience” programs (individuals and for couples)
*Additional charge apply for treatments, massages and beauty salon
ALL-INCLUSIVE PACKAGE
• Room with terrace or balcony
• Welcome cocktail
• All the meals on site at the times and places established, Except for BLoved restaurant which is exclusive for Privileged clients.
• 24h room service
• Local and international alcoholic and non-alcoholic drinks at the hotel at the times and places established
• Entertainment at the evening around the pool area
• Beach & pool towels. Rest area and hammocks.
• Long chairs and sunshades by swimming pool area and long chairs by the beach.
• Program of daily activities including aerobics, aqua-aerobics, water polo, beach football, dancing, beach and pool volleyball, table tennis.
• Paddle boards
• Snorkeling
• Canoas and kayaking
• Wireless Internet access
• Gym
• Private parking
• All taxes
OTHER SERVICES NOT INCLUDED AND EXTRA FEE
• A wine selection menu
• Gift shop, boutiques, logo shop
• Excursions
• Spa services in our ALEGRIA SPA (spa, steam bath and Hot tub)
• Telephone and Internet iMac (internet corner)
• Money exchange
• Car rental services
• Medical service
• Laundry Service
• Scuba-diving centre inside the hotel
IMPORTANT
• Pets are not allowed
• Payment: Mexican Peso, Euro, Canadian Dollar, Pound & credit cards: Visa, Amex and MasterCard. Direct payments in US Dollar are not accepted in attention to the Mexican government regulations.
• 110 and a few with 220 Volts | American plug (adaptor could be necessary)
• Check in time: 03:00 pm | Check out: 12:00 pm
