Sun Palace Resort

Sun Palace Resort Address Kukulkán Km. 20, Zona Hotelera, Cancun, 77500, Mexico

Learn more Guest ReservationsTM is an independent travel network offering over 100,000 hotels worldwide. Learn more Guest ReservationsTM is an independent travel network. Learn more

About Sun Palace Resort

Your couples-only getaway destination is waiting. An all-inclusive resort that caters to your every desire. The resort is specifically designed for romance, so you can focus on each other while making lasting memories. From personalized service to romantic dinners on the beach, Sun Palace has everything you need for romance.

Days filled with sun and relaxation and sizzling evenings that beckon fun and romance. Candlelit dinners, relaxing couple’s massages, and double whirlpools in every room help you kick back with your loved one. As one of Cancun’s top resorts, we cater to your every need in order to make your stay with us nothing short of awe-mazing. That is why we’re rated TripAdvisor’s #4 resort in Cancun and aiming to be #1 on your list.

A short 15 minutes from Cancun International Airport, Sun Palace boasts 252 well-appointed suites, each one with its own private balcony. Within the room you will find a welcome bottle of wine, purified water, Farouk® CHI bath amenities and cozy bathrobes and slippers. Plus, you can enjoy your vacation to the fullest with the $1,500 Resort Credit offer which you can apply to spa treatments, games of golf, and tours.

You can wake up every morning to the sweet mist of the Caribbean Ocean while enjoying breakfast, which you can order at anytime of the day thanks to our convenient 24-hour room service. When you feel like venturing outside your room, you can head to the lobby area where you’ll find a delicious international buffet at El Aurora. You can also enjoy delicious Pan-Asian hors d’oeuvres at the Oriental Lounge located on the first floor.

After breakfast, you can relax by the pool or sign up for any of the daily scheduled activities happening throughout the resort. Keep your workout routine by visiting the fully-equipped fitness center and after you’re finished toning those muscles, you can treat yourself to a relaxing spa session with one of their professionally trained staff. Whatever your style of vacation – They’ll be sure to meet your expectations. 

Sun Palace offers brand name spirits throughout the resorts and even in your room, all included. Whiskies: Jack Daniel, Johnnie Walker (red and black labels), Ballantine’s, and Chivas Regal. Vodkas: Grey Goose, Smirnoff, and Blat. Gins: Beefeater and Tanqueray. Brandies: Fundador, Presidente and Don Pedro. Rums: Bacardi, Havana Club. Tequila: Don Julio. All wines feature special qualities ranked by wine connoisseurs and critics that score 80 points or higher. At Palace Resorts they offer a variety of world-class dining options. Using the best local and imported ingredients, they offer many cuisine choices including American, Mexican, Italian, Pan-Asian and more. Savory and sweet treats served with gourmet coffee, teas or the drink of your choice, always available throughout lounges and snack bars. A wide selection of options, including breakfast favorites, entrees and main courses, soups, salads, snacks and desserts, available 24 hours a day. Best of all, it's included!

Facilities, Services & Entertainment:

- 3 infinity pools

- Swim-up bar

- Indoor pool with Hot tub

- 10 Spa treatment rooms

- Fitness Center

- Table games

- Daily activities

- Nightly entertainment

- Bell Staff Service

- Beauty salon ($)

- Jewelry store ($)

- Palace rent a car ($)

- Doctor on call 24 hours ($)

- Golf Package ($)

- Taxis available 24 hours ($)

ALL INCLUSIVE FEATURES: Luxurious accomodations, fine dining, delicious snacks, top-shelf drinks, 24-hour room service, wireless Internet, unlimited long distance phone calls*, 30 minute Internet service when using resort’s computers, taxes & gratuity, sensational entertainment, non-motorized water sports * Within Mexico, to the Continental US and Canada through December.


When you book a vacation at Palace Resorts, you’ll automatically get a credit in your guest folio — up to $2,500 US Dollars, depending on how many nights you book. You can use your
credit to pay for rounds of golf, spa experiences and all sorts of other stuff on the resort. There’s no need to reserve anything in advance, just visit the Palace Vacation Planner desk when you arrive to plan your activity or get ideas.

Receive $500 resort credit per room, per stay with a 3 night stay

Receive $750 resort credit per room, per stay with a 4 night stay

Receive $1,500 resort credit per room, per stay with a 5-8 night stay

Receive $2,000 resort credit per room, per stay with a 9-11 night stay

Receive $2,500 resort credit per room, per stay with a 12+ night stay

When using Resort Credit for Vacation Memories, Resort Credit Shop, and other products and services offered as part of this promotion, 16% service fees will apply. These taxes and fees can be paid with cash, credit card or other authorized means. Remaining Resort Credit cannot be used towards Spa. Resort Credit is subject to change without notice. Restrictions Apply.

*Please Note: This is an adult couples- only resort. Adult minimum age is 18.


In the event that any Palace Resorts is directly impacted by a hurricane(1) while you are on vacation, the property will gladly offer a certificate(2) for a return stay to the original resort for the number of unused nights(3).

Cancellations: If a hurricane warning is issued by the US National Weather Center, any passenger due to travel within 72 hours of the warning will not incur a penalty for rescheduling their vacation. Please contact your customer care representative at the number provided on your communication receipt if you wish to reschedule your reservation.

No show: No show penalties will also be waived from the day a hurricane warning is issued by the US National Weather Center, and up to 5 days after normal activities are reinitiated at the hotel.

Early departures: In the event of a hurricane threat, guests that are currently on property who wish to depart early, may do so without incurring an early penalty and will receive a certificate for the number of unused nights, valid for travel within 1 calendar year of original reserved dates.

Relocations: In the event of a hurricane, guests have the option to transfer their reservation to an alternate Palace Resorts destination that is not within the storm’s projected path (except Le Blanc Spa Resort Cancun or Los Cabos). Rooms will be offered at the same rate based on availability. In the event that rates are lower at the relocating hotel, a credit for the difference will be issued, property cannot guarantee room category and will not issue return stay if this option is used.

Reschedule: If guests wish to postpone their vacation and travel at a later date, Palace Resorts will guarantee original rate for travel within calendar year. Guests wishing to utilize this option must reschedule their trip within 30 days following a storm. Blackout periods may apply. Rate protection will only apply to the number of original nights and number of guests booked. Additional nights or guests will be booked at current rate. No name changes allowed.

(1) Policy will go into effect once the US National Weather Center issues a hurricane warning to the area and the hurricane directly hits any Palace Resort.

(2) Certificate will be valid for travel within 1 calendar year of original reserved dates; it is nontransferable, not redeemable for cash. Space is subject to availability and blackout periods may apply (3). Excludes day of departure, airfare and transfers are not included in Mexico.  No upgraded categories.  All other terms and conditions listed on certificate apply.

Policy may be subject to change or may be discontinued without notice.


  • Room Service
  • Car Rental
  • Free Full Breakfast Buffet
  • Beachfront
  • 24 hour front desk
  • Cable/Satellite TV
  • Fitness Center
  • Restaurant
  • Gift Shop
  • Hot Tub or Spa
  • Concierge
  • Wheelchair Access
  • Swimming Pool - Outdoor
  • Sundries shop
  • Internet Access - Free Public Access
  • ATM Machine
  • Currency Exchange
  • Parking - Self
  • Airport Transportation
  • Free local telephone calls
  • Ice Machine
  • Parking - Valet
  • Dry cleaning service
  • Non-Smoking Facility
  • Business Center
  • Attraction Shuttle Service
  • Lounge/Bar


Sun Palace Resort
Sun Palace Resort
Sun Palace Resort
Sun Palace Resort


Sun Palace Resort
Kukulkán Km. 20, Zona Hotelera, Cancun, 77500, Mexico


We are an independent travel network
offering over 100,000 hotels worldwide

Learn more Learn more